We are committed to providing a reliable service within a trusted environment. Privacy and safety issues are important to us. Our policy is to respect and protect the privacy of our users. We recognize the importance of protecting your privacy while we conduct legitimate business with you. Our privacy policy deals with the following:
Questions regarding this statement should be directed by email to Customer Support. If we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact either:
We will collect certain personal information, including your name, address, and e-mail address, when you register for our services or purchase our products. We maintain this information in our customer database. We use "cookies" to recognize you and your access privileges on our site, as well as to trace site usage.
What are cookies? Cookies are pieces of information that a Web site transfers to your hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your preferences while you're at our site. We never save passwords or credit card information in cookies. The use of cookies is an industry standard and you'll find them at most major Web sites.
By showing how and when you use our site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to your needs.
We have two primary uses for its cookies. First, we use them to transfer information to your browser. Secondly, we use cookies to track user trends and patterns. This helps us better understand and improve areas of our site. While both of these activities depend on the use of a "cookie", our visitors always have the option of disabling cookies via their browser preferences. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the our service will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to complete your online transaction.
An IP address is a number that's automatically assigned to your computer whenever you're surfing the Web. Web servers -- the big computers that "serve up" Web pages -- automatically identify your computer by its IP address.
We collect IP addresses for the purposes of system administration and to audit the use of our site. When guests request pages from our sites, our servers log the guests' IP addresses. We do not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us.
Users should be aware that when you are on our site, you could be directed to other sites. There are links to other sites from our pages that take you outside our service. This includes links from advertisers, Center sponsors, and partners that may use our logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, or solicit personal information. We are not responsible for the privacy policies of Web sites to which this site may link.
The information that you provide we retain as it is our goal to make your visits to our sites easy and enjoyable. However, be assured that we will not disclose your personal information to third parties without your consent. We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities. We may disclose user information when we believe in good faith that the law requires it.
We aggregate information about our users to customize our content and advertising to deliver a better experience for our users. For example, we will say that our audience is x percent females and y percent males.
There are cases where we may ask you for personal information such as your name, email address. For example, we request personal information when you register for online transactions. We need to collect this information in order to complete our transaction with you.
We provide information via secure means to our credit card processing house Multicards. We do not provide any personally identifying information, regardless of its source, to any other third party for any purpose whatsoever.
We recognize the importance of protecting your privacy while we conduct legitimate business with you. Unless you provide us the necessary information to conclude our transaction then we cannot do business. Again, we do not distribute your information to any third party for any purpose whatsoever.
You can only make transactions with us if you use either Microsoft Internet Explorer Version 4 or Netscape Version 4. We allow for all the security enhancements of both these browsers. You should read your browser's help file for browser security information.
By using secure browsers you can be notified if you are about to do something that might pose a security risk. For example, if you are about to send your credit-card number to an unsecure site, your browser can warn you that the site is not secure. If the site claims to be secure but its security credentials are suspect, your browser can warn you that the site might be misrepresenting itself.
We use AVS Address Verification. This method, developed and used by the major credit card companies, prevents misuse of credit card information and protects you.
When your credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.
The importance of security for all personally identifiable information associated with the use of our site is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers but you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
In case you change your mind or some personal information may change (such as your zip code), we provide a way to correct, update, or remove the personal data you give us. You can do this by contacting our Customer Support organization at Customer Support.